Testimonials

Testimonials 2017-08-16T12:47:07+00:00

Testimonials & Customer Reviews

Gene Simmons (of KISS) and Shannon Tweed (Actress), Los Angeles, CA

What a FANTASTIC job you guys came out and did. From the product knowledge your designer had and shared with us, to the customer service your office provided when we were curious how the job was coming along; we couldn’t have been any happier. Everything was above and beyond from service and quality. I would recommend your company to all of my friends, thank you guys again.

Richard and Veronica Bates, Encino,CA

Our shutters and new vinyl replacement windows have beautified our home and really have provided an amazing insulation value. Although we had estimates from 2-3 other window type companies, we chose The Window Design Group because of there great reputation and because of your lifetime warranties. I quickly realized that your lifetime warranties were not just an advertisement ploy ­it was an honest statement. The installation was timely, the crews were great. Thanks so much!

Susan Erickson, Fullerton,Ca

I purchased 7 windows and 2 patio doors from The Window Design Group in February 20010 and installed in March of 2010 for my Condo. I am very happy with the purchase. The old windows were what the builder had put in. The old windows were so bad that air would come through the framing and I would also have frost on the inside of both patio slider doors in the winter months. The opening for the windows was not even originally cut out right. The new windows were put in very well and straight and are much of an improvement over the old. Now with the new windows and patio slider doors, the outside elements stay out, as well as the outside noise. My electric bill has been reduced by more than $90.00 since having them installed. I am pleased with the work that was done from the sales rep, Stephen, to Tony, who came to measure, and the installers. When I talk to people in regards to Windows and Doors, I tell them The Window Design Group is the place to go. The price is right and the quality is very good. These purchases will add great value to my home. Keep up the good work. I will for sure call again in the future.

John Clink, Santa Monica,CA

We really enjoyed our working relationship with The Window Design Group. From there first visit in our home to the last follow up phone call. We have been totally impressed with the professionalism and courtesy your staff provided. I can only say thank you very much!

Mathew and Beth Hsu, San Pedro,CA

The Best Installation Team Around! I am taking a few minutes to let you know I appreciate the service your installation team provided. As a designer engineer and having worked on many job sites and with several contractors, I personally thought your site team worked together extremely well. I think they referred to themselves as the “Cali Team”. The real purpose of this note is to say thanks to the entire Window Design Group Team for the manner in which they worked and the professional quality that they provided. They were very careful of the property, and their clean-up was extremely well done. They were also very helpful. Because of my background as an engineer, I was watching them and asked a few questions concerning their techniques and methods. They were very patient in talking to me and explaining what and how they were doing things. I hope they understood I was only trying to learn from them and not look critically. In any case, they tolerated this old engineer nicely, and I thank them for that. I was amazed at their teamwork. They could teach a lot of other contractors a lot about process and working as a team. At the end of the day, they seemed more like friends than contractors. Bottom line is… I’m very happy with your service. I am extremely pleased with the professional installation. As a professional I will say “Job Well Done”. As a homeowner, I’ll say “Thanks for the service, and a wonderful experience!

Cindy Cain, Beverly Hills,CA

I am extremely happy with the over all look of my house with The Window Design Group recommended products. It looks like a brand new house! I have been telling everyone to call The Window Design Group. You are truly the best, the professional feeling your company displayed was great!

Patrick and Kimberly Crighton, Woodland Hills,CA

We recently had a total replacement of windows in our vintage home, and would like to express our thanks for a job well done from out window consultant to our installers, to the Customer Appreciation Day. Our window consultant, Axel Roth, arrived promptly at his promised time, fully armed with a sample window and answers to all our questions. Now, it may not seem like much, but this is quite an accomplishment. My husband is a extra picky man. We had thoroughly researched replacement windows online, and he had his engineer’s “grid” chart of information to fill in all the appropriate information. Axel did an outstanding job. Even when we had a question after Axel had departed, he returned promptly the next day to fully answer our additional questions. We had gotten several estimates, and knew that the price was right. We were sold! The windows arrived much sooner than we had expected, and a date was scheduled for installation. The Installation team arrived promptly as scheduled, and managed to complete the entire window replacement effort in one day (10 windows, including 2 picture windows). They were courteous, answered additional questions, and endured a minor amount of hovering from us as they completed their work in a very professional manner. The Window Design Group has exhibited professionalism in every area. We would recommend your service to any of our friends or family, and we know they would be satisfied. Thanks for enriching our home, and bringing more light into our lives!

Dean Edwards, Rancho Palos Verdes, CA

We saw The Window Design Group Sheer Drapery product years ago and liked the clean classic look they created. Several years later, it’s clear they were worth the investment.

Tammy & Ron Reasoner, Westlake Village,CA

We are so glad we chose The Window Design Group for our new windows and slider door. You have an excellent product of quality materials and you also have a treasure in Surren, who installed them with Gerald’s help. I hope you appreciate what you have in those employees. We were so impressed with the speed and expertise they demonstrated, especially when it came to that 12 foot slider door, which was quite a challenge to remove and the adjustments they had to make putting the new frame in. They did a beautiful job and we are so grateful you sent us your best team. They were a pleasure to have around and cleaned up after them so well, too. We look forward to seeing them next week with a window they have to replace downstairs, also a cracked pane in another one downstairs. You can be very proud of Mike. Your future business rests on shoulders of employees like this, treat them well. It’s a pleasure to do business with you and we hope to send more business your way, as we get our neighbors interested. P.S. We are going to order the shutters to really finish off the overall look next month.

Jackie Luong, Brentwood,CA

I wanted to take a moment to thank you and your employees for the superior job that your company performed on our home. We had 22 windows installed and new window blinds put up as well. We had an extremely positive experience starting with our salesman, Christopher, and it was carried through by the window installation crew, the window covering installation crew, and finally your office staff. Everyone was cheerful, helpful, and took the time to keep us informed every step of the way. Our property was a difficult house to work on as it is three stories in the back and is structured such that is was hard maneuvering ladders and reaching some of the areas. We had some bad weather in the middle of the window replacement portion of the job, but the crew persevered and worked as much as they could in the elements. When the job was finished, the crews thoroughly cleaned up the worksite. The end result is a beautiful house that feels brand new!!! I wanted to make sure that I passed along how happy we were with The Window Design Group and will not hesitate to recommend your company to our friends and family. Please pass my gratitude and thanks on to all the wonderful people who made our home beautiful.

Stacey Richter, Fountain Valley, CA

I love the beauty, convenience and privacy that my new Shutters have provided to my home. The shutters give a very special look to our home, and certainly make us feel special. I have recommended to everyone I know, because everyone of our friends deserve the best. Thank you so much to The Window Design Group as my house looks great because they truly are great.”

Brian Harper, San Diego,CA

I love the design of my new Roman Shades. They give my home a rich look that stands the test of time. These Roman Shades changed our home forever.”

Anne Higgins, Pacific Palisades,CA

I want to say a big thank you for my new windows! Your team went above and beyond all my expectations in regards to the window process. Being a single female, I had to research windows and installation by myself. Other contractors/window companies had come out to give me quotes and most were more than willing to sell me unnecessary things such as full screens, triple pane, etc. When Stephen came out he was very fair and gave me options to keep my costs low and didn’t try to up sell unnecessary things to me. When the installation date came, the expected arrival time for the crew was between 9-11. I got a hold of my mom who went to my house to take pictures of the new window installation about 1:30 that day. She called me and said thank goodness she had gotten there since the crew was almost done installing all the windows. I couldn’t believe it and half expected to return home to a shoddy job. You guys certainly didn’t disappoint, because when I returned home the windows were so much better than expected. I am so impressed with the process and how Stephen worked with me to insure I got the grids & look of the windows I wanted. You guys blew the competition away in pricing, service, and didn’t force sell me into making a decision I didn’t feel comfortable with. Thank you again for everything! Who knew someone could get so excited about new windows!

Colleen Craig, Ventura,CA

We saw them in a neighbor’s home and just new we had to have them. There’s nothing comparable to the look of Stained Mahogany Shutters ­ they definitely add value to our home. We are so excited!”

Pamela Marx, Thousand Oaks, CA

We were trying to find an attractive and energy efficient solution for our windows. Cellular Shades turned out to be better than drapes or blinds on both counts. When I met with various other window coverings companies, I found the service and quality at The Window Design Group to be the best. The Window Design Group products have added so much more beauty to our new home.”

Gina Kelley, Studio City,CA

My brother and his wife have Shutters in there house and when I saw them, I fell in love with them. They are now a beautiful addition to our home.”

Becky Jenkins, Calabasas, CA

My new window coverings consisted of shutters and roller shades that have definitely added value, security and the ultimate finishing touch to my new home. This is every homeowner¹s dream come true!”

Catherine Sparks, Irvine,CA

We just purchased our home in Irvine, CA, and one of our main criteria’s will be to make sure The Window Design Group composite shutters and vinly replacement windows get installed ­ I know that if they aren’t from The Window Design Group they will crack,peel and most likely fade to yellow. Any home we have in the future will also have The Window Design Group composite shutters and vinyl replacement windows installed.”

Donna Worthington, Carlsbad,CA

We truly can’t say enough about The Window Design Group Wood Shutters because they have a such proven reputation. Our friends have told us about The Window Design Group Wood Shutters and how they make the best shutters in the business, and now our home has the best.”

Brian and Joanne Spruill, Westlake Village, CA

We recently had new window coverings installed in our home as part of a remodel of our living room and dining room. We interviewed a number of companies before making our choice of The Window Design Group. While all the companies seemed good The Window Design Group stood out from the rest. They were courteous, very knowledgeable and made us feel like family as they explained to us all the different options they had for us to choose from. They even had some great recommendations for our troublesome slider door. In the end we chose their basswood shutters. We couldn’t be happier with the results and have received many compliments on our new window treatments. I would recommend them to anyone looking to change their window treatments.

Michael and Stacy Healey, Santa Clarita,CA

We highly recommend The Window Design Group. They carry a wide selection of high quality windows and window coverings at very reasonable prices. We can honestly say that everything from the original estimate to the delivery and installation of our shutters and windows more than met our expectations. We already have and will continue to refer our family and friends to The Window Design Group. Our new shutters and windows are beautiful. Thanks for a job well done!

Nancy R., Irvine, CA

The end result is a beautiful house that feels brand new!!! I wanted to make sure that I passed along how happy we were with The Window Design Group and will not hesitate to recommend your company to our friends and family. Please pass my gratitude and thanks on to all the wonderful people who made our home beautiful.

Eric R., Ventura, CA

We had 12 vinyl replacement windows installed and 12 new custom shutters put up as well. We had an extremely positive experience starting with our salesman, Christopher, and it was carried through by the window installation crew, the window covering installation crew, and finally your office staff.

Tony D., Pasadena, CA

Just want to send you an email to give kudos to your installers. The men that installed my custom shutters were nice, responsive and extremely meticulous. They inspected each installation multiple times and made sure that everything was installed perfectly. Contractors that pay attention to the smallest of details are hard to find today. I plan on doing more business with your company in the future.

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